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We are pleased to assist our client, Bank of North Dakota (BND) in finding their next President & Chief Executive Officer. BND is a state-owned, state-run financial institution based in Bismarck, North Dakota. Established in 1919, it is the only state government-owned general-service bank in the United States, and under state law it is the State of North Dakota doing business as the Bank of North Dakota.

The BND President & Chief Executive Officer (CEO) reports to the North Dakota Industrial Commission, composed of the Governor, Attorney General and Agricultural Commissioner of the State of North Dakota. The position is responsible for the overall strategic and operational performance of Bank of North Dakota. The President/CEO is responsible for the management of the enterprise in fulfillment of the declared objectives and within the framework of policies recommended by the Bank Advisory Board and approved by the Industrial Commission. The President/CEO leads the implementation and achievement of the Bank’s current and future strategic direction and ensures delivery of strategic and operational key performance results and outcomes across the organization.

To learn more about the Responsibilities and Preferred Qualifications please view the link below:

Position Specifications

To apply please send your resume to Tamara at tamara.wesely@eflassociates.com

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Starion Bank

Located in our Mandan branch, this position delivers high-quality customer service by providing deposit operations support to all 16 branches and customers in North Dakota and Wisconsin.

Responsibilities include:

  • Process NSF’s
  • Resolve/process non-post deposit items
  • Process ACH exceptions, returns along with ACH disputes
  • Process return items
  • Balance general ledger accounts
  • Processing and balancing of daily transactions
  • Wires
  • Debit card, Credit card and ATM transaction balancing along with dispute processing
  • Process check adjustments
  • Mobile deposit review
  • Balance official checks
  • Overdraft Management
  • Account maintenance and other miscellaneous duties
  • Address changes
  • Promote and cross sell bank services

You should have:

  • The equivalent of an associate’s degree
  • One to two years of bookkeeping and/or operations experience
  • Strong mathematical and problem-solving skills
  • Multi-tasking and decision-making skills
  • Computer skills including Outlook, Word and Excel
  • Exceptional customer service skills.

Starion Bank offers a competitive salary and a full comprehensive benefit package including health, life, dental, vision, health savings account, 401K, profit sharing, paid vacation, and holidays.

Join our team and work at a bank recognized as “Best of the Best” by Independent Banker magazine, “50 Best Places to Work” by Prairie Business magazine and “Top 10 Workplaces” by Bismarck-Mandan Young Professionals Network! Apply online at www.starionbank.com/careers.

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Starion Bank

 

Are you a detailed, disciplined, ethical and action oriented? If so, you would be an excellent fit at Starion! Starion prides itself in being:

  • A stable, financially secure banking organization started in 1969, with banking roots that began as far back as 1886!
  • A family-owned, supercommunity bank!
  • A member of the Bismarck-Mandan business community!
  • Recognized as “Best of the Best” by Independent Banker magazine!
  • Recognized as “50 Best Places to Work” by Prairie Business magazine!

We are seeking an Executive Assistant/Board Secretary in Bismarck!

Responsibilities:

  • Provide confidential administrative support to the Chairman of the Board and Starion Bank Board of Directors
  • Coordinates meetings, events, training, travel arrangements and other functions for Chairman of the Board
  • Event Planning for Board Meetings (making reservations, travel arrangements, scheduling meetings, preparing agendas, minutes and reports, etc.) monthly, quarterly and annually
  • Maintain digital and physical filing systems to include managing retention schedule, purging records, and recognizing legal, archival and administrative value of records

 

Qualifications

  • Three to five years of similar or related experience
  • Flexible schedule
  • Excellent written and verbal communication skills and problem-solving skills with ability to convey a positive attitude and maintain a high degree of confidentiality, diplomacy and tact.
  • Strong time-management skills and ability to organize and coordinate multiple projects at once
  • Must be able to work independently.

 

Starion Bank offers a competitive salary and a full comprehensive benefit package including health, life, dental, vision, health savings account, 401K, profit sharing, paid vacation and holidays.

Join our team! Apply at www.starionbank.com/careers!


Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

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Starion Bank

We are seeking a Business Banking Representative in Mandan!

This position is not eligible for remote work. Must be able to work in office daily.

In this role, you will:

  • Provide support including recording and maintaining documents in accordance with established policies and procedures
  • Process loan advances, payments, credit bureau reports
  • Have regular customer contact via phone, email, and in person
  • Promote Starion Bank and all products and services

You should be:

Customer-focused—happy to help others, genuinely curious about an array of industries, and hungry to learn new sales best practices at any stage of your career

Detail Oriented – give tasks undivided attention and catch mistakes, errors or changes

In the know—always keeping up with policies, procedures and regulations

Self-aware—including highly intentional about your decision-making processes, and skilled in communicating them to diverse colleagues and customers

You should have:

  • Excellent communication skills, oral and written
  • Organizational and Time Management skills

Starion Bank is a growing community bank known for providing local leadership, personalized service and community loyalty. We foster a culture where you can grow both professionally and personally, and we treat employees as our most important organizational asset.

We offer a competitive salary and a full comprehensive benefit package including health, life, dental, vision, health savings account, 401K, profit sharing, paid vacation and holidays.

Join our team and work at a bank recognized as “Best of the Best” by Independent Bankers magazine and “50 Best Places to Work” by Prairie Business magazine! Apply online at www.starionbank.com/careers.

Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

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Starion Bank

Customer Service Call Center Representative

Are you customer focused, disciplined, ethical, and actin oriented? Do you encourage and inspire others to do their best? Do you enjoy working in a fast-pace, tech driven environment? If so, you would be an excellent fit at Starion!
 
Starion is seeking a Customer Service Call Center Representative in Mandan.
 
Must be available to work in our Mandan location. Hours for this position could vary daily between 7 AM and 6 PM Monday – Friday and will be included in a Saturday rotation.
 
Title and salary dependent on experience.
 
At Starion Bank, we’re looking for talented people who will put our customers at the center of everything we do. Join our diverse team where you’ll feel valued and inspired to contribute your unique skills and experience.
 
The Customer Service Call Center Representative will
• Process and manage online accounts and consumer loans
• Deliver advanced digital and online offerings (online, mobile, social, phone, email chat at more)
• Enhance the customer experience while providing solutions to customers
• Provide customers with convenient ways to manage their accounts and provide solutions that meet their financial needs
• Serve all Starion Bank locations throughout North Dakota and Wisconsin
 
Customer Service Call Center Representatives are responsible for responding to routine and complex customer inquiries regarding consumer products and services as well as
• Quickly answer customer inquiries in a friendly and courteous manner
• Deliver exceptional service
• Provide first call resolution while following procedures that meet compliance guidelines
• Identify and offer customers the products and services they need and want to succeed financially
• Complete weekly tasks as assigned
• Assist customers with navigating and troubleshooting various online products
 
Preferred Qualifications:
• One or more years of customer service experience
• Experience in a call center or customer service setting
• General understanding of standard bank transactions as well as common products and services
• Bilingual in English and Spanish desired but not required
One or more years of customer service experience
• Experience in a call center or customer service setting
• General understanding of standard bank transactions as well as common products and services
• Bilingual in English and Spanish desired but not required
 
Starion Bank offers a competitive salary and a full comprehensive benefit package including health, life, dental, vision, health savings account, 401K, profit sharing, paid vacation and holidays.
 
Join our team and work at a bank recognized as “Best of the Best” by Independent Business magazine, “50 Best Places to Work” by Prairie Business magazine and “Top 10 Workplaces” by Bismarck-Mandan Young Professionals Network! Apply online at www.starionbank.com/careers.
 
Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

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