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| Registration for this event is open from: | Apr 9, 2019 12:00 - Dec 18, 2019 12:00 | |
| Where: | Webinar, Recorded, Both Live/Recorded, (US). | |
| Date: | Jun 18, 2019 - Jun 18, 2019 | |
| Time: | 02:00 - 03:30 | |
| Event description: | ||
Electronic Returned Items: Combating FraudWebinar OR Recorded Webinar + Free Digital Download Tuesday, June 18, 2019 12:00 pm – 1:30 pm Pacific 1:00 pm – 2:30 pm Mountain 2:00 pm – 3:30 pm Central 3:00 pm – 4:30 pm Eastern According to a recent survey, annual ACH and debit card usage increased by 6% and 10% respectively. Consumers appreciate the convenience of conducting transactions electronically. This increased ease of access also exposes consumers and their financial institutions to elevated risk of account compromise and card fraud. Among its provisions, Regulation E limits consumer liability for unauthorized transfers, and promulgates procedures for resolving errors alleged by consumers, including unauthorized and fraudulent ACH and card transactions. This session will review the specific error resolution requirements of Reg E, address procedural best practices, and provide tips on documenting your investigation. It will also detail how to review your error resolution process, including how audit procedures can mitigate risk for accountholders and your institution. HIGHLIGHTS
WHO SHOULD ATTEND? This informative session will benefit operations personnel, compliance officers, risk officers, internal auditors, and staff responsible for debit card/ACH transactions. DON’T MISS THESE RELATED WEBINARS! Regulation E Series: Reg E Fundamentals on Thursday, June 20, 2019 & Regulation E Series: How to Handle Unauthorized Electronic Fund Transfers Under Reg E on Thursday, August 22, 2019 Please note: The live webinar option allows you to have one internet connection (from a single computer terminal). You may have as many people as you like listen and watch from your office computer.
Dawn Kincaid began her banking career while attending The Ohio State University. She has 17 years’ experience in client service, operations, information technology, administrative and board relations, marketing, and compliance. Most recently Dawn served as the Senior Vice President of Operations for a central-Ohio-based community bank, where she created and refined policies and procedures, conducted self-audits and risk assessments, and organized implementation of new products and services. Dawn has served in the roles of Compliance, BSA/AML, CRA, Privacy, and Security Officer. She has led training initiatives, prepared due diligence information, completed a variety of regulatory applications, coordinated internal and external audits and exams, and presented for numerous state associations. THREE REGISTRATION OPTIONS Note: All materials are subject to copyright. Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.
The live webinar option allows you to have one internet connection from a single computer terminal. You may have as many people as you like listen and watch from your office computer. Registrants receive a website address and passcode that allows entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions. Seminar materials, including instructions, passcode, and handouts will be emailed prior to the broadcast. You will need the most current version of Adobe Reader available free at www.adobe.com.
Can’t attend the live webinar? This option provides a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address for follow-up questions. You will receive an email with the recorded webinar link, which can be viewed anytime 24/7, beginning 6 business days after the webinar. You will also receive instruction on how to download a free digital copy of the webinar to your PC, which you may keep and use indefinitely. The recorded webinar may ONLY be ordered for 6 months following the live webinar. In addition, the download must be completed within 6 months of the live webinar date.
Options 1 and 2 described above. AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE
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ABOUT THE PRESENTER – Dawn Kincaid, Brode Consulting Services, Inc.