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ACH Specialist Series: ACH Stop Payments Vs. Unauthorized Extended Returns: Know The Difference - Details

Registration for this event is open from: Mar 27, 2019 12:00 - Dec 31, 2019 12:00
Where: Webinar, Recorded, Both Live/Recorded, (US).
Date: May 30, 2019 - May 30, 2019
Time: 02:00 - 03:30
Event description:

ACH Specialist Series:

ACH Stop Payments vs. Unauthorized Extended Returns:

Know the Difference

Webinar OR Recorded Webinar + Free Digital Download

Thursday, May 30, 2019

12:00 pm – 1:30 pm Pacific

1:00 pm – 2:30 pm Mountain

2:00 pm – 3:30 pm Central

3:00 pm – 4:30 pm Eastern

ACH payments are usually automated. Therefore, when manual intervention is needed, it often leads to confusion! ACH items can be returned as Stop Payment or Unauthorized. However, determining the correct Return Reason Code and whether the accountholder must complete a Written Statement of Unauthorized Debit or ACH Stop Payment form can be a challenge. This webinar will explore Stop Payment and Unauthorized Return Reason Codes and provide an easy formula to determine which code and form are correct.

HIGHLIGHTS

  • What the ACH Rules and Regulation E say about stop payments and unauthorized debits
  • Determining when to return an ACH item as R08 – Stop Payment or as R10 – Unauthorized Debit
  • Differences in handling consumer and corporate accountholder stop payments and disputes
  • Review recommended stop payment form and requirements of a Written Statement of Unauthorized Debit form
  • Dispute scenarios – determining the correct course of action
  • What to do when neither an unauthorized or stop payment return is accepted through the ACH Network, especially when it is outside of ACH timeframes
  • TAKE-AWAY TOOLKIT
    • Employee training log
    • Quiz to measure staff learning and a separate answer key

WHO SHOULD ATTEND?

This informative session would best suit ACH professionals, frontline staff, audit/compliance staff, ACH operations personnel, and AAP candidates.

This course is eligible for 1.8 AAP credits.

Please note:  The live webinar option allows you to have one internet connection (from a single computer terminal).  You may have as many people as you like listen and watch from your office computer.

Jen Kirk        ABOUT THE PRESENTER – Jen Kirk, AAP, MBA, EPCOR

Jen Kirk is the VP of Industry Relations, for EPCOR. She has been with EPCOR since 2002, and has presented at several national conferences on subjects such as ACH risk, ACH enforcement, ACH relationships, government ACH payments, and preparing for the Accredited ACH Professional (AAP) exam. Jen has served as a member of the National ACH Association (NACHA) Rules and Operations Committee, Member Rules Review Panel, Electronic Check Council, and was co-chair of the National ACH Forum Education Committee. Jen obtained her AAP in 2003, and received an MBA from Ohio University in 2008.

THREE REGISTRATION OPTIONS

Note:  All materials are subject to copyright.  Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited.  Print materials may be copied for eligible participants only.

  1. LIVE WEBINAR

The live webinar option allows you to have one internet connection from a single computer terminal.  You may have as many people as you like listen and watch from your office computer.  Registrants receive a website address and passcode that allows entrance to the seminar.  The session will be approximately 90 minutes, including question and answer sessions.  Seminar materials, including instructions, passcode, and handouts will be emailed prior to the broadcast.  You will need the most current version of Adobe Reader available free at www.adobe.com. 

  1. RECORDED WEBINAR + FREE DIGITAL DOWNLOAD

Can’t attend the live webinar?  This option provides a recording of the live event, including audio, visuals, and handouts.  We even provide the presenter’s email address for follow-up questions. You will receive an email with the recorded webinar link, which can be viewed anytime 24/7, beginning 6 business days after the webinar.  You will also receive instruction on how to download a free digital copy of the webinar to your PC, which you may keep and use indefinitely.

The recorded webinar may ONLY be ordered for 6 months following the live webinar.  In addition, the download must be completed within 6 months of the live webinar date. 

  1. BOTH LIVE WEBINAR & RECORDED WEBINAR + FREE DIGITAL DOWNLOAD

Options 1 and 2 described above.

 AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE