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Teller Training Series: Managing Dual Control & Cash Limits - Details
Registration for this event is open from: Mar 21, 2019 12:00 - Dec 31, 2019 12:00
Where: Webinar, Recorded, Both Live/Recorded, (US).
Date: May 14, 2019 - May 14, 2019
Time: 02:00 - 03:30
Event description:

Teller Training Series:

Managing Dual Control & Cash Limits 

Webinar OR Recorded Webinar + Free Digital Download 

Tuesday, May 14, 2019 

12:00 pm – 1:30 pm Pacific

1:00 pm – 2:30 pm Mountain

2:00 pm – 3:30 pm Central

3:00 pm – 4:30 pm Eastern

Managing dual control and cash limits is a critical responsibility in any business, but even more so in the financial industry. The teller’s role is integral to creating solid control processes. This program will explain the reasoning behind the procedures, outline potential consequences of cutting corners, and reinforce the importance of managing dual controls and working within established cash limits. Examples of various control logs and procedures will be provided.

HIGHLIGHTS

  • Relating the “fraud triangle” to frontline operations
  • How to maintain the proper cash limits, including procedures for ordering and sending cash to the Federal Reserve or your cash courier service
  • Dual control issues and procedures:
    • Vault entry logs and cash
    • Security logs (e.g., bait money, security device logs, etc.)
    • Teller and ATM audits
  • Financial loss scenarios to demonstrate internal control breakdowns and resulting legal and reputational risk
  • TAKE-AWAY TOOLKIT
    • Written procedures covering dual control for frontline functions
    • Written procedures for cash limits
    • Audit steps to test the documentation trail
    • Sample logs
    • Case studies designed to reinforce dual control and cash limits
    • Employee training log
    • Quiz to measure staff learning and a separate answer key

WHO SHOULD ATTEND?

This informative session is designed for tellers, head tellers, assistant head tellers, branch trainers, and auditors.

Please note:  The live webinar option allows you to have one internet connection (from a single computer terminal).  You may have as many people as you like listen and watch from your office computer.

Molly Stull      ABOUT THE PRESENTER – Molly Stull, Brode Consulting Services, Inc.

Molly Stull began her career as a teller while working on her undergraduate degree and has continued working in the financial industry ever since. She has experienced the growth of a hometown bank, acquisitions of branches, mergers, charter changes, name changes, etc. Molly has activated business resumption plans, performed secondary market quality control reviews, processed wires, filed SARs, and coordinated reviews with external auditors and examiners. Her favorite role has always been educating staff and strongly believes that if staff understands the reason for a process they will be more compelled to follow the procedures. Molly holds a Bachelor’s from the University of Akron and an MBA from Ashland University.

THREE REGISTRATION OPTIONS

Note:  All materials are subject to copyright.  Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited.  Print materials may be copied for eligible participants only.

  1. LIVE WEBINAR

The live webinar option allows you to have one internet connection from a single computer terminal.  You may have as many people as you like listen and watch from your office computer.  Registrants receive a website address and passcode that allows entrance to the seminar.  The session will be approximately 90 minutes, including question and answer sessions.  Seminar materials, including instructions, passcode, and handouts will be emailed prior to the broadcast.  You will need the most current version of Adobe Reader available free at www.adobe.com. 

  1. RECORDED WEBINAR + FREE DIGITAL DOWNLOAD

Can’t attend the live webinar?  This option provides a recording of the live event, including audio, visuals, and handouts.  We even provide the presenter’s email address for follow-up questions. You will receive an email with the recorded webinar link, which can be viewed anytime 24/7, beginning 6 business days after the webinar.  You will also receive instruction on how to download a free digital copy of the webinar to your PC, which you may keep and use indefinitely.

The recorded webinar may ONLY be ordered for 6 months following the live webinar.  In addition, the download must be completed within 6 months of the live webinar date. 

  1. BOTH LIVE WEBINAR & RECORDED WEBINAR + FREE DIGITAL DOWNLOAD

Options 1 and 2 described above.

 AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE